FAQ

These are some of our most commonly asked questions.

If your question isn't answered here, please ask us using the contact form. We promise a swift response.

What are the current regulations?

For more info regarding legislation, please click here.

What areas do we cover?

Currently London and the Home Counties, although our the areas we cover are constantly growing so please contact us.

Can you recycle any type of plastic bottle with a neck smaller than the base, or must it be a bottle that contained food products?

You can recycle any plastic bottle, including shampoo, dish soap and even bubble bath. The exception: plastic bottles that contained motor oil cannot be recycled because it's virtually impossible to remove the oil residue.

I know I should wash out my cans, bottles and jars for recycling, but I'm not sure how clean they need to be. What about oil bottles?

Just one rinse for recycling should be sufficient, even for vegetable oil bottles. Cans, jars and bottles that are rinsed before recycling are cleaner and thus more valuable. Also, clean containers are less attractive to bugs. Remember to remove bottle caps before recycling. Also, motor oil containers cannot be recycled.

Do I have to remove self-adhesive notes (such as Post-it) from paper products before I recycle them?

No, most self-adhesive notes are now made with a water-based adhesive, which is not a problem for recycling.

Do I need to remove cellophane "windows" from envelopes before recycling?

No, these come out easily in the recycling process.

Do I need to remove staples from documents before recycling?

No, these come out easily in the recycling process.

Is shredded paper recyclable?

Yes, however, it's less valuable because it can't easily be separated into high-grade and low-grade material. Shredded paper can always be added to a worm bin or compost pile.

Is wrapping paper recyclable?

Wrapping paper is recyclable. The only exception: the shiny, metallic kind.

Can I recycle aluminum foil?

Yes, but the aluminum foil should be very clean (used on a dry product, rather than a messy item like pizza).